Profit & performance: Maximising efficiency in 2025

In today’s economy, retailers must balance growth with efficiency—but where are the biggest wins? Carla Penn-Kahn, Co-Founder of Profit Peak, reveals how to maximise margins, unlock the potential of owned media, and reduce reliance on paid channels. She’ll challenge common myths (hint: discounts don’t buy loyalty) and share strategies for building lasting customer relationships.

This practical guide covers:

How to start maximising your margins
Why owned media is your growth engine
The Loyalty Myth
How to identify your growth levers
Real examples from brands that are building lasting relationships

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